Shipping Information

We aim to pack and dispatch your order on the same day, though occasionally high demand may cause a delay to the following day. Shipping charges are calculated automatically per item. If you believe the shipping fee is too high, please contact us for a custom shipping quote, as flat rate shipping may not always be available.

In-Store Pick-Up:

Orders for in-store pick-up will be ready one hour after the order is placed, subject to our opening hours.

WA and NT Customers:

We are currently trialling flat rate shipping to WA & NT for parcels under 15kg. If your parcel is above this weight, we will send a shipping invoice separately. Once that has been paid, we will book the parcel with a courier. 

Trial is subject to cease, alter or continue at the discretion of Parrot Society management. 

Note: Parrot Supplies Australia and the Parrot Society of Australia reserve the right to cancel and refund orders if excessive freight charges make the order non-viable. We will contact you to discuss alternative shipping arrangements if needed.

For more information, contact our friendly team:

Phone: (07) 3208 5610

Email: sales@parrotsupplies.com.au